FAQs
Is the shipping free?
Shipping is not included in the product price. It is always calculated at checkout based on the total weight and quantity of the items in your cart. We work with trusted express carriers (like DHL) to ensure fast and reliable delivery worldwide.
When will I receive my item?
Once your order is placed, you will automatically receive a confirmation email. Orders placed before 2 PM (CET) are usually prepared and shipped the same day.Delivery within Belgium typically takes 2 to 4 working days. Please note that public holidays may affect delivery times.We always do our best to ship your order as quickly as possible and keep you updated along the way.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 14 days after you have received your package, as long as the item has not been used.